Mental Model Transition in Communication
2019-04-13
voice conversation
Talk to a few people.
Calling out to the masses
The same is true for the written word
Send a letter to one person
Distribute printed materials to a large number of people
The opportunity to be heard and read by many was tied to authority.
(make a) written contribution to the newspaper
Internet
Only a little faster for the written word, "delivering the written word to the masses" has become a commodity.
The lower cost has created a situation where this is done without strong intention.
In other words, the written word is now being sent out "without any particular intention to communicate to anyone" or "with no reader in mind.
As of 2019, 20 year olds were born after the Windows 98 boom
There is a difference in mental models between generations because this transitional period is interspersed between the ages of 20 and 60.
relevance
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